Frequently Asked Questions
Do you only provide the products that are listed on your website?
No, we offer many additional hardware and software solutions beyond what is listed on our site. Our core competencies allow us to develop customized products and platforms to meet clients' specific needs. If you don't see a solution you require, just contact us and we can discuss building a tailored system using our full range of in-house engineering and development capabilities across hardware, embedded systems, and software. We pride ourselves on our ability to deliver complete solutions from initial concept to deployment and support.
What industries do you serve with your hardware and software solutions?
We serve a wide variety of industries including transportation, logistics, sports, security, finance, retail, and more. Our solutions are tailored to improve operations across many sectors.
What makes your IoT and embedded systems unique?
Our hardware stands out for its energy efficiency, durability, and seamless connectivity. We use proprietary algorithms and communication protocols to optimize performance.
How can I order your products or get a quote?
Please fill out the contact form on our website with details on your requirements and our sales team will get back to you with pricing and lead times.
Do you provide custom hardware and software development?
Yes, one of our key strengths is building tailored solutions to meet clients' specific needs. Just let us know your requirements.
How do you ensure cybersecurity in your products?
We utilize encryption, access controls, data redundancy, and other protections to secure devices, communications, and data. Security is designed in from the start.
What level of technical support do you offer?
We provide comprehensive in-house technical support via phone, email, and remote access. Support plans can be customized as needed.
What is your company's mission？
Our mission is to empower organizations through cutting-edge technology engineered to improve efficiency, safety, and intelligence.
Do you manufacture and assemble products in-house?
Yes, we have our own manufacturing and assembly facilities equipped for prototyping and production of our entire product range. This gives us quality control and the ability to scale efficiently.
What training and support do you provide?
We offer user training, technical documentation, video tutorials, knowledge bases, and onboarding assistance for all our products and platforms. Support is available 24/7 by phone, email, and chat.
Can your products be customized?
Absolutely, customization is one of our strengths. We routinely tailor our hardware and software to meet the specific requirements of clients' projects and workflows.
Do you partner with other technology companies?
Yes, we have a strong partner program and strategically collaborate with other leading tech companies to enhance our offerings with cutting-edge components and functionality. This allows us to deliver the best possible solutions.